Shipping policy
At the moment we are only shipping to the UK.
Please allow 3-5 working days for order processing. Once dispatched, your order should arrive within 2-3 working days.
Occasionally, if there is higher demand than expected, our products go onto back order. This can cause a delay of up to 2 weeks. All orders will be fulfilled as soon as products are back in stock.
Some orders may arrive separately. We fulfill products from both a fulfillment agent and our head office, meaning some orders will arrive separately. You will be able to keep track of your order status and tracking information on the order page, but please contact us with any questions.
During extremely busy periods or adverse weather condition, couriers occasionally take longer to delivery parcels. This is unfortunately outside of our control but we are happy to help locate your parcel should you experience any delays.
We cannot take responsibility for parcels that have been delivered to your stated address or chosen safe place but cannot be located following delivery.
General Delivery Information
To ensure that your parcel gets delivered hassle free, please ensure that you are going to be in at the time of delivery or rearrange the delivery date to a time when you will be in.
Disclaimer
The LTL Shop are not liable for any delays or amendments to delivery dates due to third party delivery courier delays or service updates.
Whilst all reasonable endeavors have been made to check the accuracy of the information contained within this site, The LTL Shop does not warrant the information's accuracy. Furthermore, The LTL Shop or any other associated company or companies will not be liable for any direct, indirect or consequential loss arising from using the information and material contained within this website or any other site that the user may access through this website. Furthermore, The LTL Shop will not be liable for any direct, indirect or consequential loss arising due to the user's access to any other providers, operators, organisations or persons referred to directly or indirectly within this website. All items are guaranteed according to the manufacturer's warranty.
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